Recomp, a distinguished marketing and distribution company, is dedicated to providing superior services to our valued customers. Our team has meticulously crafted the following Terms and Conditions to ensure that you receive your purchase without any issues, every time.
Kindly note the following essential terms and conditions for all sales made by Recomp:

1. Please be advised that Recomp.in or its parent concern “RECOMP” is a marketing and distribution company and not a manufacturer.

2. We certify that our registration certificate under the TNGST Act of 1959 is active on the date when the sale of the product mentioned in this Bill/Cash memo/Invoice is conducted in the regular course of our business.

3. Once the goods leave our warehouse, our responsibility for the product ends.

4. We acknowledge all products’ proper GST invoicing, and we do not supply products without an invoice. If you need your company’s GST No., please indicate it in the comment box located during your order, and please provide your company’s 3-page GST certificate for the GST invoice.
5. We would like to highlight some important points regarding cancellations and modifications of orders, as well as the usage and warranty of our products. We kindly request that you take note of these terms and conditions to help us serve you better.

6. In case of any cancellations, a convenience fee will be charged based on the timing of cancellation and whether the order has been shipped or not. Orders that have already been shipped will carry a higher fee. Similarly, any modifications requested after shipping will also incur a charge. These fees will be adjusted from the refund amount.

7. For orders paid through Bajaj EMI, a cancellation fee of 5% will be charged. Please keep this in mind while placing your order.

8. Additionally, we would like to inform you that the materials we sell are spares and components for computers, and may not form a complete system unless specified as a “New PC System.” Lastly, any products purchased for special usage in abnormal environments must be informed to us at the time of purchase to avoid warranty issues.
9. Customers cannot be absolved of responsibility for lack of knowledge regarding the terms and conditions.

10. Defective or damaged gaming chairs will be eligible for part replacement only; refunds will not be granted for gaming chair purchases.

11. In the case of “Dead on Arrival” products, the buyer must ensure that all product parts and accessories are present in the box upon receipt. Failure to do so will result in non-acceptance as a DOA case, and the matter will be addressed under RMA.

12. Warranty will not cover physical damage, mishandling of products, or tampering with warranty stickers. All products we sell require installation by a technically qualified PC Hardware engineer.

13. Recomp.in reserves the right to cancel orders related to price or stock issues.

14. The court at SHILLONG, MEGHALAYA shall have exclusive jurisdiction for settling any disputes that arise as a result of this sale contract.

Warranty & RMA

We would like to inform you about our carry-in warranty service, which covers all the products sold by us. In the unlikely event that you need to RMA a product outside our policy window, please keep in mind that both side shipping charges need to be paid by the buyer. We kindly ask you to note that on-site warranty is only applicable if it falls within the brand’s reach area. In case your area is not covered under the brand’s warranty policy, your warranty service will change to carry-in service.

We are pleased to offer shipping service for shipping RMA products back to your doorstep. However, we want to bring to your attention that we do not provide insurance for any damage caused during transit. Hence, we would like to inform you that we are not liable for any damages caused in similar situations.

We request all our valued customers to send a copy of our invoice for warranty purposes when they face any service problem with our products. Please make sure that products are in good physical condition, as no warranty repair/replacement will be entertained for products that are broken/burnt, have pen/pencil markings, cracks, missing/tampered components/warranty stickers damaged.

Please note that the warranty clause is void for damage caused due to mishandling of equipment. The warranty is only against manufacturing defects, as per the manufacturer’s warranty policy. Additionally, we reserve the right to reject material received for warranty without accessories, manuals, software CD/DVDs & outer box packing.

Lastly, it is important to mention that this service (RMA/WARRANTY CLAIM) is not a guaranteed service for a lifetime. We have the right to revoke this service without any prior notice, and we will not be held accountable for any inconvenience caused. We believe this information will be helpful to our customers when availing of our warranty service.

GENERAL TERMS

Recomp enforces strict guidelines for the use of all content provided on its website, which is protected by intellectual property and copyright laws. We are committed to the highest level of integrity and make every effort to maintain and update our website to the best of our ability. We do not grant modification or sale of our content and restrict any commercial exploitation without our express written consent. In the event of a computer virus or technical issue, Recomp reserves the right to suspend or discontinue our services at any time. We place immense value on the privacy and confidentiality of our customers’ information. We do not disclose or share any data associated with your visit to our website, any personal information provided, or your individual preferences to any third-party sources. Recomp pledges to respond to any privacy concerns or manage information control at the customer’s discretion. Your personal information will never be shared with advertisers or used for promotional purposes. We also enforce strict guidelines on our payment policies and will not accept any cash payments that exceed 50,000/-. At Recomp, we pride ourselves in maintaining ethical business practices and delivering exceptional customer service.

DISCLAIMER POLICY

The information provided on this website is intended to be accurate and up-to-date. However, we do not take responsibility for any loss, injury, or damages resulting from the use of the information or advice contained on this site. Before you travel, we recommend that you verify all critical information with the relevant authorities, including visa requirements, health and safety, customs, and transportation.

We make no representations about the suitability of the information and graphics published on this website for any purpose. All such documents and related graphics are “as is” without warranty of any kind, statutory or otherwise. We disclaim all warranties and conditions regarding this internet site and the information contained therein, including implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

We are not liable for any special, indirect, or consequential damages, or for any damages whatsoever arising from the use of this website, provision of services, or any other information directly or indirectly available from this website.

Please note that the linked sites are not under our control, and we are not responsible for the contents of any linked site or any link contained in a linked site. If you have any grievances related to any query, please email us at care@recomp.in.